How can I get a replacement charging cord for this monitor?

Hello, here is the replacement charging cord for the monitor (handheld screen): https://www.amazon.com/dp/B08167XGK8?ref=myi_title_dp. And this one is for the camera (baby unit): https://www.amazon.com/dp/B07C4SRC9Y?ref=myi_title_dp. Should you have any questions, please feel free to contact us at our gmail, account name is moonybabyamazon. Thank you. Moonybaby Support Team

The base unit stopped charging and it has only been a year. Any advice?

Did you get a warranty? If so try contacting them and even if you didnt try to contact them. Maybe can buy a new unit

Power button stopped working

I purchased it in September but only started using it in January and now the power button is not working. I will be contacting them to their gmail account

Can both the camaras and monitors just be left plugged in for use or does one require the battery to operate?

Hello, Thanks for your asking. Since there is no battery in the camera unit, when using it, you have to plug the camera unit into the charger to make sure it can be powered on. For the monitor (parent unit), since there is one battery in it, when using it, please make sure the monitor is fully charged so that you can unplug it and wake around the house without the charger. Thank you. In case of any questions, please feel free to contact us through our gmail account named moonybabyamazon Best regards, Nick Shaw Premium Customer Service Supervisor Moonybaby Support Team

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Description

👶 Stay close, even when you’re not — the Moonybaby monitor keeps every moment in sight and sound.

NO WI FI NO STRESS - Plug-and-play setup with secure 2.4GHz RF connection means zero app installs, zero hacking risks — just pure, private baby monitoring.
ULTRA LONG BATTERY LIFE - Stay worry-free with up to 12 hours of continuous monitoring on a single charge, plus power-saving mode to extend your peace of mind overnight.
DUAL CAMERA SPLIT SCREEN - Monitor two rooms simultaneously with crystal-clear 720p video on a vibrant 4.3" display — never miss a moment of your little explorer’s adventures.
TWO WAY TALK LULLABIES - Comfort your baby remotely with crystal-clear 2-way audio and soothe them to sleep using 5 built-in lullabies — because connection matters.
ADVANCED NIGHT VISION TEMPERATURE - See every detail in low light with auto night vision and keep your nursery perfectly cozy with adjustable room temperature display.

The Moonybaby Baby Monitor offers professional-grade 720p video monitoring with dual wide-angle cameras and a 4.3" split-screen display, delivering up to 1000ft range via secure 2.4GHz RF technology. Designed for busy parents, it features 12+ hours battery life, auto night vision, room temperature monitoring, 2-way audio, and built-in lullabies — all without WiFi or apps, ensuring privacy and effortless setup. Backed by stellar customer service and a 2-year warranty, it’s the ultimate peace-of-mind solution for modern families.

Specifications

ASIN	B08GQ18HST
Antenna Location	Indoor Security
Battery Power	11.1 watt-hours
Best Sellers Rank	#130,782 in Baby ( See Top 100 in Baby ) #1,993 in Video Baby Monitors
Brand	Moonybaby
Built-In Media	Parent Unit x1(LCD Monitor), Baby Unit x2(Camera), Power Adapter x3(Input 100-240V)
Color	Gray
Compatible Devices	Video Monitor
Connectivity Protocol	2.4Ghz RF Technology
Connectivity Technology	Wireless
Controller Type	Amazon Alexa
Customer Reviews	4.3 4.3 out of 5 stars (495)
Form Factor	Box
Indoor Outdoor Usage	Indoor
Item Dimensions	7.87 x 3.14 x 3.93 inches
Manufacturer	iModesty Technology Corp.
Manufacturer Warranty Description	24 months warranty
Mfr Part Number	55933BV-2T(1)
Model Number	FCC ID: 2AAGOMNB933TX, 2AAGOMNB812RX
Mount Type	Wall Mount
Night Vision	Night Color
Number of Channels	2
Number of IR LEDs	2
Number of Items	6
Other Special Features of the Product	Motion Sensor, Night Vision
Power Source	Battery Powered
Room Type	Nursery
UPC	631112209854
Unit Count	1 Count
Video Capture Format	MPEG-4
Video Capture Resolution	720p
Waterproof Rating	IP65
Wattage	5 watts
Wireless Technology	2.4Ghz RF Technology

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